Aspire Health is the nation’s leading non-hospice community-based palliative care provider. Aspire specializes in providing an extra layer of support to patients facing a serious illness through an ambitious palliative care program focused on caring for patients in their homes and outpatient clinics. Aspire’s clinicians are experts in providing patients with relief from the symptoms, pain, and stress of a serious illness; helping patients and caregivers navigate the healthcare system; guiding patients and caregivers through difficult and complex treatment choices; and providing emotional and spiritual support to patients and their families. Our core values are Clinical Excellence, Compassion, Teamwork, and Going the Extra Mile!
The Nursing Support Specialist will serve as a clinical administrator to our Care Center’s team of Registered Nurses. This is generally a non-patient facing role that will aid with the processing of orders, fulfillment of prescriptions, and additional tasks that help Aspire provide excellent care and support for our patients. This role assists the team and works in close collaboration with the other clinical team members. Our teams are known for providing an exceptional focus on service for our patients, and bringing an energy, eagerness, and capacity to tackle complex problems and tasks each day.
Process prescription refill requests for patients with direction from an Advance Practice Provider
Works closely with the Advanced Practice Provider, MD and RN to create orders, provide expertise in Medicare justification and follow orders through to assure completion. Provide administrative support to RN, Advanced Practice Provider and coordinate referrals of Aspire patients by working with their Primary Care Physician. Provide administrative aid as directed by an RN, and according to the Physician’ s orders, care plans, established standards, policies and procedures. Receive and make phone calls from healthcare professionals and vendors. Be the liaison between Aspire, vendors, providers, and on occasion our patients. Have constant communication with specialists about referrals to their office. Other administrative tasks as needed.
Current LPN license or Medical Assistant Certificate (preferred). Experience in a Palliative and/or Chronic Care environment (preferred). Experience successfully placing order, knowledge about Medicare justification for orders and finding vendors.