• Field Analyst

    Job Locations US-TN-Nashville
    Category
    Business Operations
  • Overview

    Aspire Health is the nation’s largest community-based palliative care provider. Aspire specializes in providing an extra layer of support to patients facing a serious illness through an ambitious palliative care program focused on caring for patients in their homes and outpatient clinics.  Aspire’s clinicians are experts in providing patients with relief from the symptoms, pain, and stress of a serious illness; helping patients and caregivers navigate the healthcare system; guiding patients and caregivers through difficult and complex treatment choices; and providing emotional and spiritual support to patients and their families.

     

    The Field Analyst is responsible for field operations analysis, planning, and support.  Working with the market leadership and broader strategic operations team to set staffing, patient outreach, and growth strategies.  Also responsible for analyzing performance metrics and deriving action-oriented insights. Exposure to the senior leadership team and work across disciplines ­ including the market leadership, care center, data analytics, clinical providers, account management, and IT technicians.

    Responsibilities

    • First principle: Optimize market metrics (KPIs) across all markets in the division through census management and analytical support for the market leadership
    • Track key performance indicators (clinical and operational) and drive root cause analyses
    • Manage censuses via resource planning and territory mapping.
    • Manage capacity planning to ensure adequate monthly staffing ratios to meet patient visit demand
    • Master the reporting tools used at Aspire to generate ad hoc analyses in support of market leadership needs
    • Manage regional projects to enhance performance
    • Troubleshoot operational needs on behalf of the market leadership
    • Collaborate with account managers to implement new health plans and markets
    • Perform miscellaneous job-related duties as assigned
    • Regular attendance is an essential function of the job

     

    Qualifications

    • Consultative mindset, viewing the role as an internal resource to be used to achieve organizational goals
    • Exceptional analytical skills combined with strategic thinking, problem solving ability, and operations mindset
    • PowerPoint/Excel/SQL/Tableau experience preferred
    • Strong project management skills including the ability to concurrently drive multiple initiatives and keep to deadlines
    • Strong interpersonal and leadership skills
    • Articulate with excellent verbal and written communication skills
    • Ability to think creatively, highly driven and self-motivated
    • Demonstrated ability to roll­up sleeves and work with team members, with a willingness to put in the hours necessary to achieve success

    Education and experience requirements

    • Bachelor’s degree required
    • 1-3 years’ experience preferred

    Regulatory Requirements

    Requires adherence to all Aspire Health internal policies, processes, and procedures       ensuring compliance with customer expectations and all applicable laws and regulations for privacy, security, and social responsibility, especially HIPAA and HITRUST.

     

    Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

     

    While performing the duties of this job, the Field Analyst is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms

     

    Position Type and Expected Hours of Work

    This is a full-time exempt position.

     

    Travel

    This position will involve moderate travel requirements.

     

    Aspire Healthcare is a proud equal opportunity employer.

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